/* ============================================================
   GT SOPORTE — hoja de estilos (comparte el lenguaje visual de GT SHOP)
   ============================================================ */

:root {
  --zinc-50:  #fafafa;
  --zinc-100: #f4f4f5;
  --zinc-200: #e4e4e7;
  --zinc-300: #d4d4d8;
  --zinc-400: #a1a1aa;
  --zinc-500: #71717a;
  --zinc-600: #52525b;
  --zinc-700: #3f3f46;
  --zinc-800: #27272a;
  --zinc-900: #18181b;
  --naranja-600: #ea580c;
  --naranja-700: #c2410c;
  --teal-600: #0d9488;
  --radio: 12px;
  --ancho-max: 1100px;
}

* { box-sizing: border-box; }

html { scroll-behavior: smooth; }

body {
  margin: 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  background: #fff;
  color: var(--zinc-900);
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}

img { max-width: 100%; display: block; }
button { font: inherit; cursor: pointer; background: none; border: 0; color: inherit; padding: 0; }
a { color: inherit; text-decoration: none; }
input, select, textarea { font-family: inherit; }

/* ---------------------------- Cabecera ---------------------------- */
.cabecera {
  position: sticky;
  top: 0;
  z-index: 40;
  background: rgba(255, 255, 255, .92);
  backdrop-filter: blur(8px);
  border-bottom: 1px solid var(--zinc-200);
}

.cabecera__interior {
  max-width: var(--ancho-max);
  margin: 0 auto;
  height: 64px;
  display: flex;
  align-items: center;
  gap: 20px;
  padding: 0 16px;
}
@media (min-width: 640px) { .cabecera__interior { padding: 0 24px; } }
@media (min-width: 1024px) { .cabecera__interior { padding: 0 32px; } }

.logo { display: flex; align-items: center; gap: 8px; }
.logo__marca { width: 28px; height: 28px; color: var(--zinc-900); }
.logo__texto { font-size: 22px; font-weight: 700; letter-spacing: -.02em; color: var(--zinc-900); }
.logo__sufijo { font-size: 15px; color: var(--zinc-500); font-weight: 500; margin-left: 2px; }

.nav-principal { display: none; align-items: center; gap: 20px; }
@media (min-width: 900px) { .nav-principal { display: flex; } }

.nav-enlace { font-size: 15px; color: var(--zinc-800); transition: color .15s ease; white-space: nowrap; }
.nav-enlace:hover { color: var(--naranja-700); }
.nav-enlace.activo { font-weight: 600; color: var(--naranja-600); }

.cabecera__derecha { margin-left: auto; display: flex; align-items: center; }

.btn-primario {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 10px 18px;
  border-radius: 8px;
  background: var(--zinc-900);
  color: #fff;
  font-size: 15px;
  font-weight: 500;
  transition: background-color .15s ease;
  white-space: nowrap;
}
.btn-primario:hover { background: var(--zinc-800); }
.btn-primario svg { width: 16px; height: 16px; }

/* ----------------------------- Héroe ----------------------------- */
.heroe {
  position: relative;
  min-height: 320px;
  display: flex;
  align-items: flex-end;
  overflow: hidden;
}
@media (min-width: 768px) { .heroe { min-height: 380px; } }

.heroe__fondo {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.heroe__contenido {
  position: relative;
  width: 100%;
  max-width: var(--ancho-max);
  margin: 0 auto;
  padding: 36px 16px;
  color: #fff;
  background: linear-gradient(180deg, rgba(9, 9, 11, 0) 0%, rgba(9, 9, 11, .84) 80%);
}
@media (min-width: 640px) { .heroe__contenido { padding-left: 24px; padding-right: 24px; } }
@media (min-width: 1024px) { .heroe__contenido { padding-left: 32px; padding-right: 32px; } }

.heroe__etiqueta {
  margin: 0 0 8px;
  display: inline-block;
  padding: 4px 10px;
  border-radius: 999px;
  background: var(--naranja-600);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .06em;
  text-transform: uppercase;
}

.heroe__titulo { margin: 0 0 10px; font-size: 30px; font-weight: 700; letter-spacing: -.02em; }
@media (min-width: 768px) { .heroe__titulo { font-size: 40px; } }

.heroe__texto { margin: 0 0 20px; max-width: 580px; font-size: 16px; color: var(--zinc-200); }

.heroe__buscador { position: relative; max-width: 460px; }
.heroe__buscador svg {
  position: absolute;
  left: 14px;
  top: 50%;
  transform: translateY(-50%);
  width: 18px;
  height: 18px;
  color: var(--zinc-400);
  pointer-events: none;
}
.heroe__buscador input {
  width: 100%;
  height: 48px;
  padding: 0 16px 0 42px;
  border: 1px solid var(--zinc-200);
  border-radius: 10px;
  font-size: 15px;
  outline: none;
  box-shadow: 0 8px 24px rgba(0, 0, 0, .18);
}
.heroe__buscador input:focus { border-color: var(--naranja-600); box-shadow: 0 0 0 3px rgba(234, 88, 12, .18); }

/* -------------------------- Contenedor --------------------------- */
.contenedor {
  max-width: var(--ancho-max);
  margin: 0 auto;
  padding: 48px 16px 24px;
}
@media (min-width: 640px) { .contenedor { padding-left: 24px; padding-right: 24px; } }
@media (min-width: 1024px) { .contenedor { padding-left: 32px; padding-right: 32px; } }

.bloque { margin-top: 56px; scroll-margin-top: 90px; }
.bloque:first-child { margin-top: 0; }
.bloque--panel {
  border: 1px solid var(--zinc-200);
  border-radius: 16px;
  padding: 32px 24px;
  background: var(--zinc-50);
}
@media (min-width: 640px) { .bloque--panel { padding: 40px; } }

.titulo-seccion { margin: 0 0 20px; font-size: 24px; font-weight: 700; letter-spacing: -.02em; }
.titulo-seccion--sin-margen { margin-bottom: 8px; }

/* ------------------------- Tarjetas info -------------------------- */
.tarjetas-info {
  display: grid;
  grid-template-columns: 1fr;
  gap: 20px;
}
@media (min-width: 640px) { .tarjetas-info { grid-template-columns: repeat(2, 1fr); } }
@media (min-width: 1024px) { .tarjetas-info { grid-template-columns: repeat(4, 1fr); } }

.tarjeta-info {
  border: 1px solid var(--zinc-200);
  border-radius: var(--radio);
  padding: 20px;
  background: #fff;
  transition: box-shadow .2s ease, transform .2s ease;
}
.tarjeta-info:hover { box-shadow: 0 8px 24px rgba(0, 0, 0, .08); transform: translateY(-2px); }

.tarjeta-info__icono {
  width: 44px;
  height: 44px;
  border-radius: 12px;
  background: rgba(234, 88, 12, .1);
  color: var(--naranja-600);
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 14px;
}
.tarjeta-info__icono svg { width: 22px; height: 22px; }

.tarjeta-info__titulo { margin: 0 0 6px; font-size: 16px; font-weight: 700; }
.tarjeta-info__texto { margin: 0; font-size: 14px; color: var(--zinc-600); line-height: 1.6; }

/* --------------------------- Acordeón FAQ -------------------------- */
.acordeon { border: 1px solid var(--zinc-200); border-radius: var(--radio); overflow: hidden; background: #fff; }

.acordeon__item + .acordeon__item { border-top: 1px solid var(--zinc-200); }

.acordeon__item summary {
  list-style: none;
  padding: 18px 20px;
  font-size: 16px;
  font-weight: 600;
  cursor: pointer;
  position: relative;
  padding-right: 52px;
  transition: background-color .15s ease;
}
.acordeon__item summary::-webkit-details-marker { display: none; }
.acordeon__item summary:hover { background: var(--zinc-50); }
.acordeon__item summary::after {
  content: "";
  position: absolute;
  right: 20px;
  top: 50%;
  width: 10px;
  height: 10px;
  border-right: 2px solid var(--zinc-500);
  border-bottom: 2px solid var(--zinc-500);
  transform: translateY(-70%) rotate(45deg);
  transition: transform .2s ease;
}
.acordeon__item[open] summary::after { transform: translateY(-30%) rotate(-135deg); }

.acordeon__cuerpo { padding: 0 20px 18px; }
.acordeon__cuerpo p { margin: 0; font-size: 15px; color: var(--zinc-600); line-height: 1.7; }

.acordeon__item.oculto { display: none; }

.bloque__vacio { margin: 16px 0 0; font-size: 14px; color: var(--zinc-500); }

/* -------------------------- Panel doble --------------------------- */
.panel-doble {
  display: grid;
  grid-template-columns: 1fr;
  gap: 32px;
  align-items: center;
}
@media (min-width: 900px) { .panel-doble { grid-template-columns: 1.4fr 1fr; } }

.bloque__intro { margin: 0 0 20px; font-size: 15px; color: var(--zinc-600); line-height: 1.7; }

.panel-doble__imagen img { border-radius: var(--radio); width: 100%; object-fit: cover; }

/* Seguimiento */
.form-seguimiento { display: flex; gap: 10px; flex-wrap: wrap; }

.campo {
  width: 100%;
  height: 44px;
  padding: 0 14px;
  border: 1px solid var(--zinc-300);
  border-radius: 8px;
  font-size: 15px;
  color: var(--zinc-900);
  background: #fff;
  outline: none;
  transition: border-color .15s ease, box-shadow .15s ease;
}
.campo:focus { border-color: var(--naranja-600); box-shadow: 0 0 0 3px rgba(234, 88, 12, .12); }
.campo::placeholder { color: var(--zinc-400); }

.form-seguimiento .campo { flex: 1; min-width: 200px; width: auto; }

.resultado-seguimiento { margin-top: 24px; display: flex; flex-direction: column; gap: 0; }

.seguimiento__paso {
  position: relative;
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 10px 0 10px 4px;
  font-size: 15px;
  color: var(--zinc-400);
}

.paso__punto {
  width: 14px;
  height: 14px;
  border-radius: 999px;
  border: 2px solid var(--zinc-300);
  background: #fff;
  flex-shrink: 0;
  position: relative;
  z-index: 1;
}

.seguimiento__paso::before {
  content: "";
  position: absolute;
  left: 10px;
  top: 0;
  bottom: 0;
  width: 2px;
  background: var(--zinc-200);
}
.seguimiento__paso:first-child::before { top: 50%; }
.seguimiento__paso:last-child::before { bottom: 50%; }

.seguimiento__paso--hecho { color: var(--zinc-800); font-weight: 500; }
.seguimiento__paso--hecho .paso__punto { background: var(--teal-600); border-color: var(--teal-600); }
.seguimiento__paso--hecho::before { background: var(--teal-600); }

.seguimiento__paso--actual { color: var(--naranja-600); font-weight: 600; }
.seguimiento__paso--actual .paso__punto { border-color: var(--naranja-600); box-shadow: 0 0 0 4px rgba(234, 88, 12, .15); }
.seguimiento__paso--actual::before { background: linear-gradient(var(--teal-600), var(--zinc-200)); }

/* Formulario de contacto */
.form-contacto { display: flex; flex-direction: column; gap: 14px; }

.form-fila { display: grid; grid-template-columns: 1fr; gap: 14px; }
@media (min-width: 640px) { .form-fila { grid-template-columns: 1fr 1fr; } }

.etiqueta { display: flex; flex-direction: column; gap: 6px; font-size: 14px; font-weight: 600; color: var(--zinc-700); }

.campo--area { height: auto; padding: 12px 14px; resize: vertical; }

select.campo { appearance: none; background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2371717a' stroke-width='2' stroke-linecap='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E"); background-repeat: no-repeat; background-position: right 12px center; background-size: 16px; }

.form-contacto .btn-primario { align-self: flex-start; margin-top: 4px; }

/* Canales */
.canales { display: flex; flex-direction: column; gap: 14px; }

.canal {
  display: flex;
  align-items: center;
  gap: 14px;
  border: 1px solid var(--zinc-200);
  border-radius: var(--radio);
  padding: 14px 16px;
  background: #fff;
}

.canal__icono {
  width: 40px;
  height: 40px;
  border-radius: 10px;
  background: rgba(13, 148, 136, .1);
  color: var(--teal-600);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.canal__icono svg { width: 20px; height: 20px; }

.canal__titulo { margin: 0; font-size: 14px; font-weight: 700; }
.canal__texto { margin: 0; font-size: 14px; color: var(--zinc-500); }

/* ------------------------------ Pie ------------------------------ */
.pie {
  margin-top: 80px;
  border-top: 1px solid var(--zinc-200);
  background: var(--zinc-50);
}

.pie__grid {
  max-width: var(--ancho-max);
  margin: 0 auto;
  display: grid;
  grid-template-columns: 1fr;
  gap: 40px;
  padding: 48px 16px;
}
@media (min-width: 640px) { .pie__grid { grid-template-columns: repeat(2, 1fr); padding-left: 24px; padding-right: 24px; } }
@media (min-width: 1024px) { .pie__grid { grid-template-columns: repeat(4, 1fr); padding-left: 32px; padding-right: 32px; } }

.pie__marca { display: flex; align-items: center; gap: 8px; color: var(--zinc-900); }
.pie__logo { width: 24px; height: 24px; }
.pie__nombre { font-size: 18px; font-weight: 700; letter-spacing: -.02em; }
.pie__sufijo { font-size: 14px; color: var(--zinc-500); font-weight: 500; }

.pie__descripcion { margin: 12px 0 0; max-width: 320px; font-size: 14px; line-height: 1.625; color: var(--zinc-500); }

.pie__titulo { margin: 0; font-size: 14px; font-weight: 700; color: var(--zinc-900); }

.pie__lista { list-style: none; margin: 12px 0 0; padding: 0; }
.pie__lista li { margin-bottom: 8px; }

.pie__enlace { font-size: 14px; color: var(--zinc-500); transition: color .15s ease; }
.pie__enlace:hover { color: var(--naranja-700); }

.pie__barra { border-top: 1px solid var(--zinc-200); }

.pie__barra-interior {
  max-width: var(--ancho-max);
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  padding: 20px 16px;
  font-size: 12px;
  color: var(--zinc-500);
}
@media (min-width: 640px) { .pie__barra-interior { flex-direction: row; padding-left: 24px; padding-right: 24px; } }
@media (min-width: 1024px) { .pie__barra-interior { padding-left: 32px; padding-right: 32px; } }

.pie__barra-interior p { margin: 0; }

.pie__legal { display: flex; gap: 20px; }
.pie__legal a:hover { color: var(--zinc-900); }

/* ------------------------------ Toast ------------------------------ */
.toast {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 90;
  display: flex;
  flex-direction: column;
  gap: 2px;
  max-width: 320px;
  padding: 14px 18px;
  border-radius: 12px;
  background: var(--zinc-900);
  color: #fff;
  box-shadow: 0 12px 32px rgba(0, 0, 0, .25);
  font-size: 13px;
  opacity: 0;
  transform: translateY(8px);
  transition: opacity .2s ease, transform .2s ease;
}
.toast.visible { opacity: 1; transform: translateY(0); }
.toast strong { font-size: 14px; }
.toast span { color: var(--zinc-300); }

/* Accesibilidad */
:focus-visible { outline: 2px solid var(--naranja-600); outline-offset: 2px; }